








PRE-ORDER: custom pet mug (ships early june)
**** THIS ROUND OF PRE-ORDERS WILL SHIP OUT EARLY JUNE! ****
Hand-drawn portrait of YOUR pet on white speckled stoneware mug! Glossy clear finish.
Please use the form below to upload a high-quality, well-lit (preferably natural light) photo of your pet. If you're unsure, you can send multiple images and I'll choose the best one for your pet's portrait.
Size: 3”W x 3”H
Holds 10 oz of liquid.
Dimensions and capacity are approximate.
Handwashing recommended. Dishwasher safe. Food-safe.
IMPORTANT INFO:
Custom orders typically take 6-8 weeks to complete and ship. Once your order has been shipped, you will receive an email containing your tracking information. Please consider this timeline when ordering for special occasions or holidays.
Sold individually. Due to the nature of handmade items variations in size and glaze should be expected. We do not offer refunds or returns if you are unsatisfied with your order.
**** THIS ROUND OF PRE-ORDERS WILL SHIP OUT EARLY JUNE! ****
Hand-drawn portrait of YOUR pet on white speckled stoneware mug! Glossy clear finish.
Please use the form below to upload a high-quality, well-lit (preferably natural light) photo of your pet. If you're unsure, you can send multiple images and I'll choose the best one for your pet's portrait.
Size: 3”W x 3”H
Holds 10 oz of liquid.
Dimensions and capacity are approximate.
Handwashing recommended. Dishwasher safe. Food-safe.
IMPORTANT INFO:
Custom orders typically take 6-8 weeks to complete and ship. Once your order has been shipped, you will receive an email containing your tracking information. Please consider this timeline when ordering for special occasions or holidays.
Sold individually. Due to the nature of handmade items variations in size and glaze should be expected. We do not offer refunds or returns if you are unsatisfied with your order.
**** THIS ROUND OF PRE-ORDERS WILL SHIP OUT EARLY JUNE! ****
Hand-drawn portrait of YOUR pet on white speckled stoneware mug! Glossy clear finish.
Please use the form below to upload a high-quality, well-lit (preferably natural light) photo of your pet. If you're unsure, you can send multiple images and I'll choose the best one for your pet's portrait.
Size: 3”W x 3”H
Holds 10 oz of liquid.
Dimensions and capacity are approximate.
Handwashing recommended. Dishwasher safe. Food-safe.
IMPORTANT INFO:
Custom orders typically take 6-8 weeks to complete and ship. Once your order has been shipped, you will receive an email containing your tracking information. Please consider this timeline when ordering for special occasions or holidays.
Sold individually. Due to the nature of handmade items variations in size and glaze should be expected. We do not offer refunds or returns if you are unsatisfied with your order.
Shipping only to the USA.
SHIPPING
All orders are shipped with USPS priority, and I will send a tracking number to you once your order is fulfilled.
DAMAGE
If you receive your order and your purchase is damaged or broken, please contact me at schneider.brooke.e.ceramics@gmail.com within 2 days of receiving your order. I can only accept requests that provide pictures of the broken item(s) and the packaging your order arrived in, BUT I always try my best to make things right, so don't hesitate to contact me if there is a problem! If your shipment is lost or stolen, please contact the shipping carrier first and email me!
RETURNS
Due to Covid-19, I am not currently accepting returns for health and safety concerns. Keep in mind that all items are handmade and will have slight variations. That is what makes handmade ceramics so beautiful and special. All sales are final, but please email me if there is an issue!
HANDMADE
All pieces are thrown on the wheel or handbuilt and glazed by hand. There will be slight variations in the size, shape, and glaze. Every single piece is one of a kind so please keep this in mind when purchasing handmade goods! Each piece has it’s own personality and imperfections!
THANK YOU!
Thank you so much for your support!
With love, Brooke